The incident has been resolved. We will issue a full post-mortem writeup during business hours tomorrow (10am CST - 6pm CST).
Posted Nov 12, 2024 - 00:47 UTC
Investigating
Right now the Edlink dashboard is not responding. It is returning a message that says "no healthy upstream." We're currently investigating the issue.
Edlink's API is not affected. SSO is not affected - all end-users should be able to launch and sign in as normal. Only users attempting to interact with Edlink via the dashboard (i.e NOT teachers or students) are potentially affected, as of now, that we know of.
Posted Nov 12, 2024 - 00:37 UTC
This incident affected: Edlink Core Systems (Edlink Dashboard).