All Systems Operational

Uptime over the past 90 days. View historical uptime.
Edlink Core Systems Operational
90 days ago
100.0 % uptime
Today
Edlink API Operational
90 days ago
100.0 % uptime
Today
Edlink Dashboard Operational
90 days ago
100.0 % uptime
Today
Data Sources Operational
90 days ago
99.89 % uptime
Today
Canvas Operational
90 days ago
99.01 % uptime
Today
Schoology Operational
90 days ago
100.0 % uptime
Today
Blackboard Operational
90 days ago
100.0 % uptime
Today
Brightspace Operational
90 days ago
100.0 % uptime
Today
Classlink Operational
90 days ago
100.0 % uptime
Today
Clever Operational
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Cloud Key Management Service Operational
GitHub Actions Operational
GitHub Actions Operational
GitHub Copilot Operational
GitHub Pull Requests Operational
GitHub Pages Operational
GitHub Issues Operational
GitHub Git Operations Operational
ClassLink Partner Portal Operational
ClassLink Roster Server Operational
Clever Apps Dashboard Operational
Clever Data API Operational
Clever Events API Operational
Clever Single Sign-On Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 29, 2026
Custom Transformation Failure During Materialization
Resolved - This morning, we experienced an issue with the execution of custom transformations during the final materialization phase of our data pipeline. Custom transformations are utilized by approximately 22% of our integrations. Integrations without custom transformations were not impacted. Integrations that utilized "Edlink-defined" transformations (such as "Infer Roles") were not impacted.

Timeline of Events

- Our transformation execution relies on private NPM packages in our NPM organization.
- Around 3:12am CT, the first custom transformation failed because it was unable to load packages from NPM.
- The first client issues were reported around 8:30am CT, but it was not apparent that this was a widespread phenomenon until approximately 9:50am CT when it was escalated to P1.
- We resolved the issue at approximately 10:10am CT, but due to latency, materializations did not resume until approximately 10:23am CT.

Root Cause

The root causes was related to an expired credit card.
After a failed payment, NPM unexpectedly downgraded our account and we were no longer able to access our own packages.
We re-upgraded the account and after some brief latency due to their billing system, we are able to access packages again.

Changes Going Forward

1. In response, we plan to introduce additional alerting to detect unusual changes in our materializations.
2. We are also seeking alternatives to NPM for holding our private packages for materialization execution. Our use of NPM was a technical requirement when we first implemented our custom transformation requirement, but that may no longer be the case.
May 29, 08:00 UTC
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

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