A fix has been implemented by Google Cloud and we are monitoring the results. We are now able to connect to the Edlink SFTP servers and API requests are stable.
Currently Google Cloud Storage is down globally. This is an insanely rare event. Edlink's API is currently functional, but some requests may fail. The SFTP transfer (Edlink's SFTP servers) are currently down. So new roster data can't be transferred into Edlink via SFTP. Existing roster data is unaffected. Functions of the Edlink Dashboard that involve SFTP (i.e. CSV mapping) may be affected. In some instances, when loading the Administrator Onboarding Flow, Edlink's clients' logos / icons may not load.
Posted Jun 12, 2025 - 18:59 UTC
This incident affected: Edlink Core Systems (Edlink API, Edlink Dashboard), Google Cloud Platform Google Cloud Storage, and Data Sources (SFTP).